Lifetime Color Guarantee

ORNALIO is built around jewelry that stays wearable, polished, and water-friendly.

What is covered

If the color finish fades or tarnishes under normal wear, contact us through the Contact page with your order number and photos of the item.

What is not covered

Damage from deep scratches, heavy impact, chemical exposure outside normal wear, loss, theft, or intentional misuse is not covered.

How to request help

Use the Contact page and include your order number, item name, and clear photos. We will review the request and offer the appropriate next step.